Credit Packs Retired

Pay-as-you-go credit packs were retired in May 2026. Every paid Waffle plan now ships with unlimited scorecards, so the one-time top-up product is no longer needed.

What changed

The $5-per-credit pack purchase flow is removed from Settings → Billing.
The Credit Pack Purchased confirmation email is no longer sent.
The credit-balance counter in admin tooling and account settings is gone.
Existing balances were zeroed out at cutover. Users with positive balances at cutover did not exist at the time the change shipped, so no refunds were issued.

What to do instead

Subscription plans cover everyone’s scorecard needs:

Starter ($49/mo) — unlimited scorecards
Growth ($119/mo) — unlimited scorecards + outbound integrations
Scale ($199/mo) — unlimited scorecards + data warehouse destinations
Enterprise — custom pricing for high-volume teams

See the Plans page for a full breakdown.

Why we made this change

Paid Waffle plans already cover unlimited scorecards across every paid tier. Maintaining a parallel pay-as-you-go ledger added billing complexity and support overhead without unlocking a meaningful new use case. The simpler billing model lines up with how customers were already using the product.

Need more

If your team needs higher message limits, more dictionary terms, or AI token ceilings beyond your current plan, the Plans page shows the differentiators across tiers. For volume above 10K scorecards/month, contact sales.