Waffle includes a built-in help center that surfaces relevant articles based on where you are in the app. No need to switch to a browser tab — help is always one click away.
Opening the Help Center
Click the help icon in the sidebar or bottom navigation to open the help drawer. It slides in from the side with articles and a search bar.
Context-Aware Articles
The help center is smart about what it shows you:
- On the chat page — articles about creating scorecards, writing JDs, and chat refinement
- On the library page — articles about managing, searching, and archiving scorecards
- On the billing page — articles about plans, credits, and upgrading
- On the templates page — articles about using and browsing templates
If you want to see everything, click “Show all articles” to browse the full collection.
Searching for Help
Use the search bar at the top of the help drawer to filter articles by keyword. The search matches against article titles, summaries, and tags.
Article Categories
Articles are organized into the same categories as this documentation:
- Getting Started
- Creating Scorecards
- Interview Modes
- Managing Your Library
- Exporting & Sharing
- Billing & Plans
- Integrations
At the bottom of the help drawer, you’ll find a contact form to reach the Waffle support team directly. Describe your issue and we’ll get back to you via email.
For the most detailed documentation, you’re already in the right place — these docs go deeper than the in-app help articles. Use the in-app help for quick answers and navigation shortcuts.
