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Waffle keeps you informed about billing events, scorecard activity, and product updates through email notifications. You control exactly which notifications you receive.

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Notification Categories

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Billing & Payments

Stay on top of your subscription status:
  • Payment failures — immediate alerts if a charge fails (always on)
  • Subscription cancellations — confirmation of plan changes (always on)
  • New subscriptions — welcome email when you start a paid plan
  • Subscription renewals — monthly renewal receipts
  • Credit pack purchases — confirmation of one-time credit buys

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Scorecard Activity

Track your scorecard generation:
  • New scorecards created — email when a scorecard is generated
  • Expiring scorecards — reminders before archived scorecards are permanently deleted (Free plan)

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Product Updates

Learn about new features and tips:
  • Onboarding tips — helpful tutorials during your first week
  • Feature announcements — be first to know about new launches
  • Usage milestones — celebrate generation milestones (paid plans only)
  • Weekly summaries — digest of your activity and progress (paid plans only)

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Upgrade & Offers

  • Upgrade recommendations — suggestions when you’re near plan limits (always on)

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Managing Your Preferences

1

Go to Notifications

Click Notifications in the sidebar to open the notification preferences page.
2

Toggle individual notifications

Each notification type has an on/off toggle. Click to enable or disable specific emails.
3

Pause all notifications

Use the pause toggle in the header to temporarily stop all non-critical notifications. Critical alerts (payment failures, cancellations) will still come through.
Some notifications are marked “Always on” — these are critical billing alerts that can’t be disabled to ensure you never miss payment issues.
Subscribers on Starter, Growth, or Scale plans get access to additional notification types:
  • Usage milestones — celebration emails when you hit scorecard generation milestones
  • Weekly summaries — a digest of your activity and interview prep progress
These are toggled off by default — enable them in your notification preferences if you’d like to receive them.
Last modified on April 12, 2026